Help & Support - UFE
Help & Support - UFE
Help & Support - UFE

Welcome to Upsell Funnel Engine's help desk! 🤗

 
We've curated almost all the possible doubts and answers you are looking for. If you can't find what you're looking for, please contact us via the following ways.
 
 
✉️ E-mail us at support@helixo.co
💬 Chat with us inside the app (~20 seconds response time in our office hours)
⏰ Office hours: 7AM - 11PM Indian Standard Time
 
 
🤓
Getting Started
Beginner Friendly articles that are aimed to get a basic understanding for merchants who are new to the upselling, cross-selling, and funnels world.

What is ..

🥇Upsell vs Cross-Sell?What is a Funnel?What is a Funnel?What is a widget?What is a widget?What is a downsell?What is a downsell?What's a Split test (A/B test), how to use it effectively?What's a Split test (A/B test), how to use it effectively?What's a funnel trigger?What's a funnel trigger?What is a Shopify draft order?What is a Shopify draft order?

❓ FAQs

Common questions merchants asked while using Upsell Funnel Engine

👩‍💻 Designer Stuffs

Yes! I am a designer, I need more customisation!

🥇 Advanced Strategies


🤯 Common Mistakes


🛑 Important Topics