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Upsell vs Cross-Sell?

Upselling and Cross-selling are industry-standard techniques used to significantly boost your sales when put into practice well. 

It also helps in introducing a wide variety of products to the customer. The concepts are fairly easy to understand.
Upselling and Cross-selling are industry-standard techniques used to significantly boost your sales when put into practice well. It also helps in introducing a wide variety of products to the customer. The concepts are fairly easy to understand.
Upselling and Cross-selling can significantly boost your sales when put into practice well. It also helps in introducing a wide variety of products to customers. The concepts are fairly easy to understand.

Upsell

  • Upselling is the strategy of encouraging customers to purchase an expensive version of the existing product.
    • Examples:
    • Suggesting an iPhone 12 with 10% off for customer who is about to buy an iPhone 11.
    • Domino's employee suggest a large pizza with good offer while you are ordering a regular sized pizza.
    •  
In UFE adding upsell product replaces the the original product in cart
 
 

Add upsell widget

 
Add a widget with upsell strategy
Add a widget with upsell strategy
 
 

This is how it looks in the actual store.

 
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Cross-Sell

  • Cross-selling is suggesting the customer an additional or complementary product that will go well with the one they are already selected.
    • Trigger Product will be added to cart along with the offer products
 
Examples:
  • An iPhone 12 purchase page with offer on iPhone cases and screen protectors.
  • Domino's employee ask "Sir/Mam, would you like to have a coke with it".
 
Hope you've got some value from this article. Let us know your feedback 🙂 We are excited to hear your thoughts.
 
 
 

Add cross-sell widget

 
notion image
 
 

How it looks on the store

 
notion image
 
Pro Tip! 
You can even increase customer interaction by adding down-sell to this.
Click here to checkout down-sell.
Pro Tip! You can even increase customer interaction by adding down-sell to this. Click here to checkout down-sell.
 
Hope you've got some value from this article. Let us know your feedback 🙂 We are excited to hear your thoughts.
 
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Did we miss something? No worries! Message us by clicking the chat icon 💬 inside the app. Or Just email our team at support@helixo.co ✌️