Does your store redirect to cart page after clicking add to cart instead of showing the upsell?
If yes, that's because UFE is not able to take control over add to a cart button click.
In most cases this happens because
- Any other installed apps taking control over add to cart button
- Your theme is itself is handling add to cart action.
What can you do about it ?
Contact us via in-app chat or email. we'll check for the exact cause of the issue and ll guide you to fix it.
Hope you've got some value from this article. Let us know your feedback 🙂 We are excited to hear your thoughts.
Did we miss something?
No worries! Message us by clicking the chat icon 💬 inside the app.
Or Just email our team at support@helixo.co ✌️